Customers have higher expectations for seamless cargo moves from one part of the world to another. We ease this process by providing reliable transport solutions and unique customer support.

Our focus is built around 3 core pillars:

1. Always listening to our customers well, so we can offer them choices that add value to their business.
2. Always handling shipments with care to ensure a memorable customer experience.
3. Always enhancing our services by aligning ourselves with the changing needs of our customers.

Mission

As the world trades more goods, Arrow’s mission is to exceed customer expectations by facilitating the transportation of cargo from where it is to where it needs to be. We invest in meaningful long term relationships with our people, customers and society, because stronger relationships help us thrive as we create more value for all stakeholders.

Vision

To become the most inquisitive and dynamic freight forwarder connecting Egypt and Africa to the world by:

1. Going the extra mile for our customers.
2. Adapting to different market conditions.
3. Fully utilizing infrastructure possibilities.